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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raulito Nava

June 27, 2025

5  out of  5
rating by Raulito Nava
"I had an absolutely amazing experience working with Niki from State Farm. From start to finish, they provided exceptional customer service, answering all my questions thoroughly and guiding me through every step of the process. What impressed me most was how quickly and efficiently they were able to get me set up with a home and auto insurance bundle. Not only did they save me time, but they also saved me money with a great bundled rate. The process was smooth, hassle-free, and handled with the utmost professionalism. It’s rare these days to find a company that truly values their customers, but Niki went above and beyond to make sure I was taken care of. I highly recommend them to anyone looking for reliable insurance with outstanding service."
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Kristen

June 27, 2025

5  out of  5
rating by Kristen
"I had a fantastic experience working with Niki for both my home and auto insurance. They made the entire process easy and stress-free. She took the time to explain everything clearly, helped me find the right coverage for my home and vehicle, and made sure I was getting the best possible rates. Their professionalism, knowledge, and dedication to helping me feel confident in my coverage really stood out. I highly recommend Niki at State Farm to anyone looking for reliable, honest, and thorough insurance help!"
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Kathy Bounds

June 27, 2025

5  out of  5
rating by Kathy Bounds
"When our homeowners insurance went up approximately 30% this year, I inquired with a trusted family member as to who he used. He highly recommended Scott Clayton. After meeting with Scott, I also highly recommend Scott Clayton with State Farm Insurance. He quickly met with my husband and I. Went over each line item on the quote, explained what they covered and the amount of coverage, answered my many questions, and made recommendations. I could tell he was very knowledgeable in his business. We were extremely pleased to see the amount of $$$$ we saved with our homeowners, auto and umbrella policies!! Also Niki in the office was super fast to provide the new policies, new insurance coverage cards for the autos, other information and was very accessible."
We responded:
"Kathy, thank you for the kind review. We love helping folks with their home and auto insurance. - Scott Clayton, State Farm Agent"
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Jeremy Higgins

June 25, 2025

5  out of  5
rating by Jeremy Higgins
"Megan, has been nothing but great to deal with! Best rates and hassle free"
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brittany schmitz

June 25, 2025

5  out of  5
rating by brittany schmitz
"If you are looking for a new insurance company, you’ve found them here. Scott Clayton and his team are fantastic!!"
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Madison Eye-cottrell

June 25, 2025

5  out of  5
rating by Madison Eye-cottrell
"Great agency and agent Megan Robinson is helpful, thorough, and amazing agent"
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Terry Spearman

June 25, 2025

5  out of  5
rating by Terry Spearman
"My agent Megan Robinson is awesome! She is always willing to help with my account or send me insurance cards."
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Tyler Frisk

June 25, 2025

5  out of  5
rating by Tyler Frisk
"Ask for Megan, she is the best!"
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Dalton Delmain

June 25, 2025

5  out of  5
rating by Dalton Delmain
"Megan with Scott clayton state farm insurance made the process switching companies super easy gave me all my options up front and helped explain every detail to me and definitely has helped answer all my questions and is very easy to get ahold of I highly recommend Scott clayton and his team especially Megan to take care of your insurance needs whatever the case maybe they will get it done quick and easy with out the hassle much appreciated 😀"
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maddy

June 25, 2025

5  out of  5
rating by maddy
"Since starting my policy at State Farm, Megan R. has been nothing but helpful! She answers any questions I have, helps with claim problems and is always friendly when I need help. It’s a huge perk being able to go into the office for assistance instead of calling a 1-800 number!"
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Sophia Evans

June 25, 2025

5  out of  5
rating by Sophia Evans
"Fantastic agency! Megan has been incredibly helpful with insurance for all my friends and family. I highly recommend this office to anyone looking for reliable, knowledgeable support with their insurance needs."
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Kyle

June 25, 2025

5  out of  5
rating by Kyle
"Great response time , easy communication , my agent Megan easily adds cars as needed and best pricing . Saved over $1500 on our two home policies alone"
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Bayley Jones

June 25, 2025

5  out of  5
rating by Bayley Jones
"Megan is always very helpful!"
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Jessica Akins

June 25, 2025

5  out of  5
rating by Jessica Akins
"I worked with Megan! She was so helpful in getting me auto, home and life insurance! She was very knowledgeable in each one! We even discussed pet insurance! Megan helped us get better insurance, at a lower price with a much more helpful company!"
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Susan Senecal

June 25, 2025

5  out of  5
rating by Susan Senecal
"Nicollette helped us save so much! Her customer service is excellent."
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Rich Klosterman

June 24, 2025

5  out of  5
rating by Rich Klosterman
"We are very pleased with the customer service we received from the Scott Clayton Agency. Our agent Nicollette Shaw has been extremely helpful and courteous. She made sure she understood our insurance needs and helped us choose the best policies at very affordable prices. We highly recommend her and this agency."
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Kirill Saksin

June 24, 2025

5  out of  5
rating by Kirill Saksin
"Nicolette was an absolute pleasure to work with. She went over all the details of my policy in a way I could understand. Also she saved me $1700.00 for the year! I highly recommend giving her a call if you’re shopping for insurance."
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David Shaw

June 24, 2025

5  out of  5
rating by David Shaw
"👍👍👍"
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Suzanne Cavagna

April 10, 2025

5  out of  5
rating by Suzanne Cavagna
"Great first visit with Scott and his team. I feel my policies are well-represented with them."
We responded:
"Thank you Suzanne! We love protecting you with homeowners insurance and car insurance and life insurance! Thanks for giving our office an opportunity to serve you! - Scott Clayton, State Farm Agent"
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Stephen Wilson

February 22, 2025

5  out of  5
rating by Stephen Wilson
"Scott providesd us top notch service and is very professional. It's clear that her cares about his clients and ensures we have the best coverage for our needs. I would highly recommend!"
We responded:
"Steve, thanks for sharing your experience! We love providing great service and discounts on home insurance and car insurance! See you soon! - Scott Clayton State Farm Agent "
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Ria Wilson

February 20, 2025

5  out of  5
rating by Ria Wilson
"Scott is just what we needed. Over the years we have been looking for an agent who provides a personalized experience. He checks every box. He came to our house and explained the entire policy in detail. He was extremely patient and answered of our questions (and I ask a lot). Using insurance comes with a lot of stress because of the events they are attached to. We can tell he will be there and looking out for us. Our only regret was not making the switch sooner."
We responded:
"Ria, thank you so much for your kind review! We love helping families with their home insurance and car insurance. I’m glad we were able to find you the discounts and service you were wanting! Cheers! - Scott Clayton State Farm"
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Justin Beadle

February 7, 2025

5  out of  5
rating by Justin Beadle
"Appreciate Scott's perspective and taking the time to personally meet with me to make sure I understand my coverages and that they meet my family's needs."
We responded:
"Hey Justin! Thanks for your kind review. We’re so happy to hear you love the coverages and insurance advice for your home insurance and car insurance. - Scott Clayton, State Farm Agent"
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Ethan Bowers

February 6, 2025

5  out of  5
rating by Ethan Bowers
"Scott is the best, he is knowledgeable and is always just a quick phone call away if I need him. If you are looking for a change in insurance you should speak with him."
We responded:
"Ethan! Thanks so much for your kind review. We love helping folks with their Home Insurance needs in St. Charles County and surrounding areas! - Scott Clayton State Farm Agent"
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Elizabeth Kennedy

January 21, 2025

5  out of  5
rating by Elizabeth Kennedy
"Scott and his team are amazing. When we were struggling to find anyone to cover us when under contract on a new home, Scott and State Farm came to the rescue! They worked quickly, were very professional, and were able to get us covered. We moved all of our polices over to them and are so grateful for the coverage. Scott even has one-on-one meetings with his clients to ensure all needs are being met, and is not pushy with sales. He seems like he genuinely wants his customers to be happy and have the best coverage possible!"
We responded:
"Thank you for sharing your experience, Elizabeth! We’re delighted to hear you appreciated our personalized approach and commitment to finding the best coverage for you. We understand how important it is to have reliable protection, especially when purchasing a new home. It’s wonderful to have you as part of our State Farm family, and we’re always here to help! - Scott Clayton "
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TERRY QUICK

November 23, 2024

5  out of  5
rating by TERRY QUICK
"As an agent for Scott Clayton State farm insurance, I would recommend Kailey Bell as your insurance agent. She has helped me tremendously saving me money and updating my insurance. Very polite and very knowledgeable with all the questions and help that I needed. Kudos to Kailey Bell for commitment to her job."
We responded:
"Awe, Terry… we’re blushing! Thanks for your great review. We love helping customers get great discounts and service in our office! - Scott Clayton, State Farm Agent"