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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzi

Suzi

October 20, 2024

5  out of  5
rating by Suzi
"Scott is amazing. I switched to service with him a couple years ago and he is always available with a quick response for any questions that I may have. It doesn't matter if I e-mail or text him, Scott responds within a day. Also, he has provided assistance with everything from the original service of getting me home owners and auto insurance at a cheaper rate than my previous carrier to helping me when I can't seem to manage the process of finding and printing new insurance cards for my car or getting a new beacon when I got a new car. Scott and his team are the best. Adding a second note here because I recently had the pleasure of dealing with Scott and team for an insurance claim. I had a lot of questions and every time, Scott either contacted me himself or got someone from the claims department to contact me within 24 hours."
We responded:
"Suzi, thanks so much for your kind review. We love serving your home insurance and car insurance needs with great discounts and excellent service. Your trust is greatly appreciated. - Scott Clayton, State Farm Agent "
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NancyL

June 27, 2024

5  out of  5
rating by NancyL
"Excellent Agent! Always responds promptly to questions or inquiries. Really represents us! Thanks Scott!"
We responded:
"Thanks Nancy! We love helping you get great discounts on home and car insurance. Our customers matter so much to us, and it means a lot when you take time to thank us in this way. - Scott Clayton, State Farm Agent"
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Darren DeGroot

May 15, 2024

5  out of  5
rating by Darren DeGroot
"Highly recommend Scott Clayton and State Farm! Had an issue with another provider (long story) but Scott was able to get me BETTER coverage at a LOWER premium. Not only is he great to work with but he’s super quick! If you have any insurance needs or have an interest in getting a quote, give him a call!"
We responded:
"Darren! Thanks so much for your review. We value helping folks with their homeowners insurance and car insurance, so it is a pleasure working with you and your family! - Scott Clayton, State Farm Agent"
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Michael Russek

May 1, 2024

5  out of  5
rating by Michael Russek
"Scott is a great agent. I know insurance companies can move slow but he will try really hard to get his clients expedited. Glad we switched to Scott and State Farm. I’m hard to please too and Scott does."
We responded:
"Mike! Thanks so much for your kind review. It was great to hear that your experience with your homeowners insurance and car insurance have been satisfactory. We love to help families get great coverage with great discounts. Blessings! - Scott Clayton, State Farm Agent"
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Bobby Shanks

February 1, 2024

5  out of  5
rating by Bobby Shanks
"This agency literally manages all of my insurance for my business and personal. Scott represents the “new” genre of insurance agency which is refreshing. I can call, text, email or whatever and this agency has a method to receive me which I feel is exemplary customer service."
We responded:
"Thanks Bobby! We love helping you with your small business insurance, car insurance, motorcycle insurance, and homeowners insurance! Thanks for your trust! - Scott Clayton, State Farm Agent "
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Rachael K.

January 29, 2024

5  out of  5
rating by Rachael K.
"Our insurance went up this past year and we knew we needed to shop around for better prices. We immediately went to Scott & are so glad we did. They were quick, responsive & got us a great rate saving us hundreds of dollars! I highly recommend Scott Clayton and his team!"
We responded:
"Thanks Rachael! We love giving families great discounts on Home insurance and car insurance. We’re grateful for your trust. - Scott Clayton, State Farm Agent"
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Mark Jones

January 25, 2024

5  out of  5
rating by Mark Jones
"Scott was able to help me save more than $6000 per year on my insurance. Trust me this is who you should call. He will definitely do what he can to help you out."
We responded:
"Thanks Mark! We love giving people great discounts on home insurance and car insurance and motorcycle insurance! Our office is always available for you. Scott Clayton, State Farm Agent"
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Ian Fitzpatrick

November 16, 2023

5  out of  5
rating by Ian Fitzpatrick
"Kailey Bell was amazing! She made the process so easy and it was a pleasure working with her. Highly recommend!"
We responded:
"Thanks Ian! We love serving great discounts on bundles of car insurance and home insurance. We appreciate your review! - Scott Clayton, State Farm Agent"
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Corry Branham

November 9, 2023

5  out of  5
rating by Corry Branham
"Kailey is absolutely phenomenal!! She's super easy to talk to and understands exactly what I need for both life and car insurance. She was able to set me up with a policy that was affordable and fit my needs. I highly recommend Kailey!!"
We responded:
"Corry! Thanks for your kind review. Life insurance is a passion of ours, and we love giving great discounts on Home Insurance and Car insurance! - Scott Clayton, State Farm Agent "
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Casey Anderson

November 8, 2023

5  out of  5
rating by Casey Anderson
"Kailey is the best!!! Super helpful. Recommend her to everyone!"
We responded:
"Thanks Casey! We love helping folks get great deals on home and car insurance, and Kailey is always doing that so well! - Scott Clayton, State Farm Agent"
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Gracie bell

November 6, 2023

5  out of  5
rating by Gracie bell
"Kailey helped me with obtaining fantastic coverage for my insurance. highly recommend her."
We responded:
"Thanks Gracie! We pride ourselves in giving great discounts on car insurance and home insurance. - Scott Clayton, State Farm Agent"
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Christina Whitford

November 5, 2023

5  out of  5
rating by Christina Whitford
"Julia and Scott were very knowledgeable and helpful in assisting me with my life insurance needs. They took time to explain all of my options and find what I needed."
We responded:
"Thanks Christina! Our office loves giving great discounts on home insurance and car insurance! - Scott Clayton, State Farm Agent "
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Jason Zeman

November 5, 2023

5  out of  5
rating by Jason Zeman
"I needed to find insurance that had great coverage and was still a very fair price when bundling everything together. Kailey Bell was extremely helpful and patient with us while also helping us determine the best options for my fiancé and I. Experience was amazing throughout the entire process! 10/10 would recommend!"
We responded:
"Jason! We love to bundle home insurance and car insurance with great discounts! Thanks for being a valued customer! - Scott Clayton, State Farm Agent"
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Morghan Kay

November 3, 2023

5  out of  5
rating by Morghan Kay
"Kailey is incredible! Knowing there’s always some who is going to answer the phone when my family has questions is the biggest comfort. Thank you Kailey!!"
We responded:
"Thanks for your review Morghan! We love helping you with your home and auto insurance. - Scott Clayton, State Farm Agent"
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Stephen Capranica

November 2, 2023

5  out of  5
rating by Stephen Capranica
"Recently worked with my Kailey Bell for life insurance. She was knowledgeable, clear, and really caring. Made the whole process easy and reassuring. Highly recommend for anyone needing insurance!"
We responded:
"Life insurance is a great tool to protect your family, Stephen. Thanks for your trust and the review! - Scott Clayton, State Farm Agent "
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ronald jones

November 2, 2023

5  out of  5
rating by ronald jones
"My wife and I worked with kailey bell. She’s was professional and upbeat. Very informational and upfront with everything we asked about. I would absolutely recommend you work with Kailey if you are looking for your insurance needs!"
We responded:
"We thank you for your review, Ronald! You’re right, we love being information for car insurance and home insurance, and we love getting you the best discounts. Thanks for your loyalty! - Scott Clayton, State Farm Agent "
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Matt Oppermann

November 2, 2023

5  out of  5
rating by Matt Oppermann
"Kailey was fantastic to work with and made switching my insurance providers a seamless process. Really enjoy working with her."
We responded:
"Thanks Matt! We love helping you with your car insurance and home insurance. - Scott Clayton, State Farm Agent "
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Isaac Hopkins

November 2, 2023

5  out of  5
rating by Isaac Hopkins
"Kaylee has taken great care of us and answers all of our questions as soon as possible. We really appreciate having an agent that cares about her clients and would highly suggest her services to everyone!"
We responded:
"Thanks Isaac! We love helping you with your auto insurance and home insurance! - Scott Clayton, State Farm Agent"
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Christina Boirie

November 2, 2023

5  out of  5
rating by Christina Boirie
"Kailey is by far the BEST person to ever answer questions and help in whatever capacity. She is the only reason we’ve stayed with SF for so long and an amazing human! She makes you feel like family and always there to help"
We responded:
"Thanks for your review Christina! We’re so glad we can help you and your family get great discounts on your home insurance and car insurance! - Scott Clayton, State Farm Agent"
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James White

November 2, 2023

5  out of  5
rating by James White
"Kailey is the best !! If you have any questions and just need to know more about you policy she will do everything to help she the best"
We responded:
"Thanks James! We love helping you get great deals and discounts on home insurance and car insurance. - Scott Clayton State Farm Agent"
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eric abernathy

November 2, 2023

5  out of  5
rating by eric abernathy
"Kailey absolutely crushed it getting me quoted and insured, then dealt with all the hassles I threw at her for changing coverages. If you’re looking for peace of mind when it comes to being insured and someone who has your back when policy’s need changing, go with Kailey and the State Farm team!"
We responded:
"Thanks Eric! Our office love to help folks like you get great discounts on home insurance and car insurance! - Scott Clayton, State Farm"
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Jacob Bradley

November 2, 2023

5  out of  5
rating by Jacob Bradley
"Kailey bell was extremely helpful getting me set up, guided me through the process and got me switched over to their company. Thanks again for all the help. Go to her for any insurance needs!"
We responded:
"Jacob, we’re so glad Kailey was able to get you taken care of. We love giving great discounts to families for home insurance and auto insurance! Blessings, Scott Clayton, Agent"
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Lauren Shrum

November 1, 2023

5  out of  5
rating by Lauren Shrum
"Amazing service! Really helped me get the best possible deals for me and my family! Dennis and the team are great!"
We responded:
"Thanks Lauren! We love helping you with your car insurance and life insurance! - Scott Clayton, State Farm Agent "
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Roan Mountain Visitors Bureau

November 1, 2023

5  out of  5
rating by Roan Mountain Visitors Bureau
"Great rates and very helpful staff…Kailey Bell is on my A-list for Client referrals"
We responded:
"Thanks so much! We love helping your customers with great discounts on home insurance and auto insurance! - Scott Clayton, State Farm Agent "
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Brandon Hammond

November 1, 2023

5  out of  5
rating by Brandon Hammond
"These people are great to work with and truly care about each individual."
We responded:
"Thanks Brandon! We love working with you to find great discounts on your home insurance and car insurance! - Scott Clayton, State Farm Agent!"